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Help

  1. How do I start off?

    Just goto the shop and add your products by clicking on the BUY NOW button and you are done!
  2. Is it neccessary to have an account to shop?

    No, while it is not necessary to have a Almadinahkart account to shop and purchase items, it is certainly recommended to have one. You can shop and checkout by providing just your email ID.
  3. How do I pay?

    You can pay cash to the Almadinahkart representative (Available upto 10km) when the order is delivered. We will be introducing online payments using credit carts and net banking shortly.
  4. What is the minimum order?

    The minimum order is Rs.100.
  5. Is there a delivey charge?

    No all our deliveries are free.
  6. How fast do you deliver?

    Usually we start delivery process immediately after the order & Payment confirmation. If products out of stock then it will take one or two days additionaly thats all. We never charges any additional amount for seed Delivery. In this model we will start process after the order confirmation within 2 hours of placing the order. Incase you need your order to be delivered in the priority mode, then please contact us with your order number after placing the order.
  7. What if I need faster delivery?

    We never charges any additional amount for seed Delivery. In this model we will start process after the order confirmation within 2 hours of placing the order. Incase you need your order to be delivered in the priority mode, then please contact us with your order number after placing the order.
  8. What if I am not at home when you deliver?

    We request that you select a delivery slot when you are available at home for the delivery.
    If you are not at home, you can ask us to leave the order with your neighbour.
    You also have an option to have the groceries delivered to your work place.
  9. What if a product is out of stock?

    If a product is out of stock, we will call you ask if you prefer an alternative product. Otherwise we will deliver without the product.
  10. Are there any hidden charges?

    No, There are absolutely no hidden charges when you make a purchase with Almadinahkart. we belive in transparent pricing and the price you see in your cart is the price you pay.
  11. How do I check the status of my order?

    Your order will normally be delivered in the selected slot. However, incase you have questions or the order was not delivered you can contact us.
  12. Can I cancel my orders?

    Yes, you can cancel your orders provided we have not already dispatched it. To cancel your order please contact us
  13. When will Almadinahkart deliver to my area?

    Almadinahkart is rapidly expanding, and we will be in your area very soon. But do let us know if you want us in your locality sooner here
  14. What if the product was opened/damaged/expired?

    If the product was not as per expectations, please contact us so that we can either replace the faulty product.
  15. What is your return policy?

    All are food products so we never allow exchange, return or refunds.  If you need any alternative products, then Contact us of any problems, damages or defects within 2days from the date of delivery, and we will issue an alternative replacement to you at no extra cost. 
  16. My question is still not answered?

    Contact us with your question and we'll get back to you as soon as possible.
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Wet Dates About Us AL Madinah Arabian Dry Fruits
Dry Fruits Help No.1/2, Anusham Plaza,
Healthy Nuts How It Works By Pass Road,
Spices FAQ Udumalpet-642126.  
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Contact Us Tamilnadu, India.
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Privacy Policy Phone: 09751107863 
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